VKYC Training Docs

VKYC Script
Good Morning/Afternoon/Evening thank you for calling Appreciate and my name is xxxxxx. May I know your full name as per your official documents? (Match it w...
Fri, 20 Sep, 2024 at 12:00 PM
VKYC Guidelines
1. What is Video KYC? It is process of customer onboarding through digital channel and video interaction between customer and bank officer  2. What typ...
Tue, 11 Feb, 2025 at 3:00 PM
SOP - Video KYC Agent
Document Owner Operations Version 1.0 Last Update 26 July 2024 Dependencies Product, Engineering, Operations, Call Center ...
Thu, 29 May, 2025 at 4:50 PM
VKYC Objection Handling
Who are we ? What do we do ? Ans : - We are Appreciate, a platform for Indian customers to diversify their portfolios and invest in the US stock market....
Fri, 20 Sep, 2024 at 8:00 PM
SOP - Video KYC Operations
  SOP - Video KYC Operations Document Owner Operations Version 1.0 Last Update 7 June 2024 Dependencies Product, Engineering, ...
Sat, 21 Sep, 2024 at 3:20 PM
SOP - Video KYC Call Center SOP
SOP - Video KYC Call Center SOP Document Owner Operations Version 1.0 Last Update 18 April 2024 Dependencies Product, Engineer...
Sat, 21 Sep, 2024 at 3:23 PM
SOP - Video KYC Concurrent Auditor
SOP - Video KYC Concurrent Auditor Document Owner Operations Version 1.0 Last Update 26 July 2024 Dependencies Product, Engineeri...
Sat, 21 Sep, 2024 at 3:26 PM
VKYC SOP of Checker
SOP - Video KYC Concurrent Auditor Document Owner Operations Version 1.0 Last Update 26 July 2024 Dependencies Product, Engine...
Wed, 25 Dec, 2024 at 9:35 PM