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Call Center - Internal Only
Mutual Fund - FAQ
35
What are mutual funds?
How can I invest in mutual funds?
I have a minor PAN card. Am I eligible for investments in mutual funds?
I am confused. How do I select the right mutual fund?
What is the difference between a regular and direct mutual fund?
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VKYC Training Docs
8
VKYC Script
VKYC Guidelines
SOP - Video KYC Agent
VKYC Objection Handling
SOP - Video KYC Operations
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Onboarding 2.0 Process
6
2.0 | ANS >> MF Onboarding
VKYC Rejected >> MF Redirection
2.0 | Customer chose only MF
2.0 | Customer chose only U.S Stocks
2.0 | Customer chose both MF & U.S stocks
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Old / Discontinue docx
8
IFA First Email Content
IFA Follow up email
IFA Calling Script
Email for Direct to Customer information sharing
Mail to NC Customer "App Onboarding"
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