To ensure a successful Video verification / Video KYC, please consider the following:
What you should have
- Keep your original PAN Card with you, for video verification
- Please keep a sheet of white paper and a black pen ready for use with you - so you can sign on video, and your signature can be captured
- Ensure that the device you are using has microphone and camera features
- Ensure that you have a strong and secure internet connection with uninterrupted data connectivity
What you should do
- Please be in a well lit room with plain background
- Ensure that nobody is present with you or prompting you
- Please make sure you are present in India physically
- Please access the video verification link from the latest version of Google Chrome
- Ensure your device/browser location options is switched to share location, during video verification
- Please provide your undivided attention - so you can finish the video verification without interruptions
- If the officers are not available or its after working hours, you will have the option to perform Video KYC later
- Currently Hindi and English are supported